Rules & Regulations
- Zero Tolerance Policy: MNP Community & Sport Centre will not tolerate violence or threats of violence including, but not limited to: any act of physical assault, verbal assault, threats and attempts to intimidate, throwing of articles in a deliberate or aggressive manner, aggressively approaching another individual, striking another individual, attempting to goad or incite violence in others. Those demonstrating inappropriate behaviour, language or participating in any form of demonstration inside the buildings is prohibited, including wearing items or clothing with visible political or negative messages will be declined entry or be asked to leave and may result in the cancellation of membership and/or may be banned from the facility.
- For your own protection and future use of our facility, DO NOT share your Access Card or barcode number. Sharing of ACCESS CARDS or BARCODES may result in immediate suspension of facility access.
- Food is not permitted in the following spaces: track, pools, gyms, studios and Fitness Centre.
- Lost & Found Policy: MNP Community & Sport Centre is not responsible for lost, damaged or stolen property. Valuable items, such as wallets, or cell phones that contain personal information are contacted immediately and taken to Calgary Police Service within the week. Other items unclaimed are securely stored for up to 1 month and then donated. Items such as clothing are brought to the Customer Service desk, whereas various equipment found are stored in either the Aquatic or Dryland office areas. Please note, due to hygienic and safety controls and alignment with AHS, any water bottles, socks or underwear found are disposed of immediately in a recycling bin.
- No solicitation.
- Cell phones and camera enabled devices are prohibited in locker rooms.
- MNP Community & Sport Centre does not permit outside personal trainers access to the facility with their clients for liability and legal purposes. If you wish to facilitate the service of using a personal trainer within the confines of the building, it must be with one of our highly qualified and certified trainers, pertaining to our own industry standards.
- As per the provincial Tobacco Reduction Act, the act of smoking in public places and workplaces is prohibited. Smoking of any kind, electronic/vapour included are prohibited inside MNP Community & Sport Centre and within 5 meters from the doorway, window or air intake.
- NOISE POLICY: The Alberta Health & Safety Code states that we as an employer must not expose our workers to decibels higher than 94 dBA in a 1 hour time frame or 80 dBA ongoing. We actively check our decibel reader during classes to ensure we are meeting the standards of our noise management policy.
Capturing Images & Video Surveillance Policy:
- This facility is under 24 hour video TV surveillance, and your image may be captured. The TVs are for the safety and protection of our customers, to help eliminate and mitigate instances of theft, vandalism, damages to goods and property and other prohibited activity.
- Media professionals must obtain permission prior to capturing any images or video within the facility. Visit our Customer Service Desk to complete a Media Release Form.
- Anyone sharing user generated content taken at MNP Community & Sport Centre on their personal Social Media Channels has the right to do so as long as they have the permission of the photographed/videotaped individuals appearing in the forefront. Please do not post images you do not have permission to post, including photos of children without the permission of their parent or guardian. Any images taken or posted for business or selling purposes are not allowed.
Locker Rooms
Public
- Cell phones and camera enabled devices are prohibited in locker rooms.
- MNP Community & Sport Centre is not responsible for lost, damaged or stolen property.
- Children over 6 years of age must use the locker room of their gender or the family change rooms.
- Lockers are for day-use only.
- The Security cameras in men’s change room have strict viewing protocols and can only be accessed if there is a reported criminal activity with a case # assigned by the Calgary Police Service. The cameras are also on an entirely separate server and password protected.
Executive
- Cell phones and camera enabled devices are prohibited in locker rooms.
- MNP Community & Sport Centre is not responsible for lost, damaged or stolen property.
- Adult Only - you must be 18 years of age or older to enter.
- Lockers are for day-use only.
Facility Public Supervision Age Chart
Below is an outline of the individual areas within MNP Community & Sport Centre, ages and the access permitted for each age and area
| AREA | AGE | ACCESS |
| Common Areas | Under 9 years | It is recommended that children under 9 years of age be accompanied and actively supervised by a guardian 18 years and older. |
| Fitness Centre | Under 13 years | No access |
| 13-15 years | Access permitted upon completion of registered orientation. If registered orientation has not been completed two children are permitted per guardian (18 years and older). | |
| 16 years and older | Full access | |
| Locker Rooms | 6 years and older | Children over 6 years must use the locker room of their gender or the family change rooms. |
| Tracks | 0-2 years | Access permitted in stroller or carrier only. |
| 3-5 years | Must be within arms reach of parent or guardian, maximum 2 children per guardian(18 years or older) | |
| 6-12 years | Must be accompanied by a parent or guardian, maximum 4 children per guardian | |
| 13+ years | Full access | |
| Gyms | Under 9 years | Must be accompanied and actively supervised by a guardian 18 years and older. |
| Pools | Under 9 years | Must be accompanied, actively supervised and within arm’s reach (1m) by a guardian 18 years and older. Maximum of four children permitted per guardian (18 years and older). |
| 9 years and older | Full access permitted, with exception of 7.5 and 10m dive boards. Access permitted to cold tub only with supervision by a certified Sport Partner Coach. | |
| Child Care | 3 months - 9 years | Access permitted upon completion of registered orientation. |
| School Groups, Private Pool Bookings, Open Swim | Under 9 years | Must be accompanied, actively supervised and within arm’s reach (1m) by a guardian 18 years and older. Maximum of four children permitted per guardian (18 years and older). |
| 9 years and older | Full access permitted on floatable – no lifejackets permitted | |
| Group Fitness | 12 and under | No access. Children are not allowed to sit at the edge of the gym during a class. |
| 13-15 years | Access permitted if accompanied by an adult. Max 2 children per adult supervisor. | |
| 16 years and older | Access permitted. |